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FAQ

We answer some of your frequently asked questions here.

Years of travel and work experience abroad have given me valuable insights, and I’d love to advise you on the destination that suits you best.

My favorite destinations are Bali and Spain!

admin@getabroad.eu

Your fee helps to cover the costs associated with your placement. It is non-refundable because we incur costs when we start the placement process.

Salararies are all arranged according to local rates, so in some resorts the rate may be higher or lower to reflect local market conditions.

We initially arrange temporary, or seasonal contracts. If, as a result of your placement, a resort decides to offer you a permanent contract then of course you are free to accept this.

Sometimes, fot whatever reason, this might be the case. The first thing is to ask yourself is this just an immediate reaction or is there really something that makes staying impossible? In which case you must contact us as soon as possible. We will do our best to resolve the situation.

In this case your first action must be to report this to your local employer, they have a duty of care and will advise you accordingly. Secondly, please let us know.

In an emergency you should always call the European Emergency number 112 for fire, police, or ambulance.

You can read more about health issues on our ‘health matters’ page.

If this relates to your professional development, then make sure you alert your local employer who should arrange for  further training, after all your placement is all about developing skills. If you are asked to do something that makes you feel uncomfortable and for whatever reason you do not feel able to talk to your local employer about then contact us immediately.

Sometimes things happen, it is important that you advise your local employer first. Usually, they will assist you, in the event that you need further assistance contact us in the usual way.

You must have a valid passport, or identity card that is sufficient for the country you will be placed in. In addition, you must have the legal right to work in that country. If you have any doubt we advise that you contact the Embassy or local consular office of the country concerned in your home country. In addition, if you are applying for a position where a recognised qualification might be required – such as lifesaving for example, they you must produce this.

If you have any special requirements then you must advise us as early as possible. Hotels and resorts are all required to comply with relevant legislation regarding access, dietry requirements are best arranged locally but we do need to know in advance.

The resorts and hotels all provide some form of local wifi with internet access. You might find it useful to purchase a local SIM card for your device so you can take advantage of cheap local providers. This will vary between locations.

For many positions, especially those based at hotels or in-resort, you will usually be provided with workwear (uniform). You must wear this as a condition of service and it also serves to identify you quickly to guests. For other positions then dress code will vary, but in front-facing positions you will be expected to look clean and smart, that means hair kept clean and tidy. Be respectful of any local rules and customs – despite their ‘holiday feel’ most resorts on the mediterranean have strict rules when it comes to dress. Spain’s Costa del Sol for example require people to wear tops if they are more than 100m from the beach (its the law), so you need to be covered up in many bars and certainly in shops.

‘Clothing optional’ or nudist beaches are common in many countries, but it is a good idea to check first before you decide to strip off completely. Nudist beaches are usually well signed – go natural where you are not supposed to and you could end up with a fine to pay!

You may be an employee, an intern, or a volunteer. It doesn’t make much difference. Behave poorly and you will be asked to leave, in exceptional circumstances not only will you be told to leave but you will loose any pay or benefits due to you. That said it is rare this happens, but remember when you are off duty it is usually a good idea to try and relax away from your workplace for obvious reasons.

Of course you are going to be attractive to many guests – this is something you have to deal with carefully. They are on holiday, you are at work. In the unlikely event that a guest makes you feel uncomfortable report this immediately to your supervisor, they will provide you will guidance and support.